Confidentiality policy

PolicyThe following sets out our general position on matters that are brought to Leaders in the Church, which are intended to be “confidential” in nature. This is not intended to be a comprehensive treatment of the subject but simply an outline of our general policy.

a) Wherever confidentiality is agreed, regarding personal issues, in the context of counselling and general pastoral work, the content of conversations is kept confidential. We would not disclose any such details without the permission of the individual concerned to any other person, except where not to disclose such information would be illegal (the most obvious example being in cases of child abuse). Where an ongoing counselling relationship is involved, other Leaders and the person’s Group Leader would be aware that counsel was being given, but would be unaware of the content of such conversations.

b) Where the Elders are told of matters relating to the Church, other leaders, or problems (whether real or perceived), these are treated as confidential to the Leadership team, where appropriate. In the event of people being critical of others, we would have expected them to have followed the clear teaching of Jesus regarding this (Matt 18:15-17), and we could not therefore regard these conversations to be confidential, except where our advice has been sought regarding how to correctly handle a specific situation.

c) Where matters are shared with Leaders an undertaking of maintaining strict confidentiality should not be given, until at least the nature of what is to be shared is known. Where sin requiring Church discipline is concerned, or matters that may require Biblical or legal action on behalf of the Church is shared, confidentiality will always mean “confidentiality within the Leadership Team” and will be shared with other Leaders on a “need to know” basis.

d) Where individuals share with Leaders situations that are confidential, and then themselves compromise our position, by making the situation known freely to others, we would not feel bound to such an agreement.

Safeguarding Policy

The safety of children and vulnerable adults is of paramount importance to us and our adult workers have undergone CCPAS criminal record disclosure checks.

View our safeguarding policy.

Privacy Policy

Elim Community Church Carlisle, an Elim Pentecostal Church. Registered Charity No. 251549

Our details:
Church Name: Elim Community Church, Carlisle
Address: 14 Spencer Street, Carlisle, CA1 1BG
Phone: 01228 523991
Email: info@elimcarlisle.org

Data Protection Officer
Name: Sam Bull
Address: Elim International Centre, De Walden Road, Malvern, WR14 4DF
Phone: 01684 588983
Email: dpo@elimhq.net

Why we process your data
1. To keep in touch: We seek your consent to use your name and contact details in specific ways. Consent can be withdrawn at any time by contacting us.

2. To provide pastoral support: It is in the church’s legitimate interest to provide you with pastoral support, as appropriate. To enable us to do this, we may process your name and contact details, internal communications or pastoral notes.

Questions you might have

How will you store my data?
Securely, on our electronic church database, ChurchSuite, and in our paper filing system in our church office.

Will you share my data with anyone outside your organisation?
Only when you give us consent or when we are required to by law.  Emails and telephone numbers may be communicated to other people involved in the same ministry areas within the church.

How long will you keep my data?
For as long as you want us to or for 2 years after you cease to maintain a relationship with Elim Community church, Carlisle.

Can I see my data?
Yes. Please ask

Can I change any of my data?
Yes. We like to keep it up-to-date.

Will you stop using my data or delete it if I ask?
Yes, in most circumstances. Where there is a legitimate reason, we may continue to hold your information for a longer period (eg for Gift Aid and Income Tax purposes).

I don’t like how you’re using my data. Can I complain?
Yes. Please let us know if you are unhappy with how we are using your data. You can contact the ICO here:

Address: Information Commissioner’s Office, Wycliffe House, Wilmslow, SK9 5AF
Phone: 0303 1231113


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